Privacy Policy for Pyxa.ai
1. Introduction
Vivids Group Limited ("we", "us", "our") values your privacy and is dedicated to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you access or use Pyxa.ai, our AI-powered content creation platform. By using our services, you agree to the terms outlined in this policy.
2. Data Collection
We collect two main types of data:
Personal Information:
Includes your name, email address, account details, and payment information. Payments are processed via third-party providers (e.g., Stripe, PayPal), and we do not store payment details directly.
Non-Personal Information:
Includes data collected through cookies, log files, and analytics, such as IP address, device type, browser type, usage statistics, and session activity.
3. Use of Collected Data
We use the data we collect to:
Provide and maintain the services of Pyxa.ai.
Personalize your user experience by improving content suggestions and preferences.
Process transactions securely through third-party payment processors.
Send service updates, technical notifications, and promotional materials related to Pyxa.ai.
Analyze usage patterns to enhance the performance and functionality of the platform.
Comply with legal obligations and prevent fraud or abuse of our services.
4. Third-Party Services
We integrate third-party services to provide essential functionality. These services are bound by confidentiality agreements and comply with GDPR and relevant regulations. Examples include:
Analytics Providers: For tracking and improving platform performance.
Payment Processors: To securely process financial transactions.
Security Services: To detect and prevent unauthorized access.
We do not sell your data to third parties.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience and improve the functionality of our platform. These include:
Session Cookies: To keep you logged in during your session.
Preference Cookies: To remember user preferences and settings.
Security Cookies: To enhance platform security and prevent unauthorized access.
Analytics Cookies: To track usage patterns and optimize performance.
You can manage or disable cookies through your browser settings, but this may impact the functionality of Pyxa.ai.
6. International Data Transfers
Your data may be processed in countries outside the UK or EU. We ensure appropriate safeguards, such as data processing agreements and encryption, are in place to protect your information during these transfers.
7. Data Security
We employ industry-standard security measures, including:
SSL encryption for secure data transmission.
Restricted data access to authorized personnel only.
Regular security audits and updates to safeguard against vulnerabilities.
Despite our efforts, no method of data transmission over the internet is 100% secure. While we take every precaution, we cannot guarantee absolute security.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy:
Active user accounts: Data is retained for the duration of the account's activity.
Terminated accounts: Data is retained for six months post-termination to comply with legal obligations or resolve disputes, after which it is securely deleted.
9. Your Rights
As a user, you have the following rights under applicable data protection laws:
Access: Request a copy of the personal data we hold about you.
Correction: Request corrections to inaccurate or incomplete data.
Deletion: Request the deletion of your personal data (subject to legal or operational limitations).
Restriction: Request limitations on how your data is processed.
Objection: Object to specific uses of your data, such as marketing communications.
Data Portability: Request that your data be transferred to another service provider.
Withdraw Consent: Revoke consent for data processing at any time.
To exercise these rights, contact us at [email protected].
10. Children’s Privacy
Pyxa.ai is not intended for individuals under the age of 13. We do not knowingly collect data from children. If we discover that a child has provided personal data, we will delete it promptly.
11. Data Breaches
In the event of a data breach, we will:
Notify affected users within 72 hours of becoming aware of the breach.
Notify relevant authorities as required under GDPR and other regulations.
Take immediate action to mitigate the impact and resolve the breach.
12. AI Module-Specific Privacy
Image and Avatar Generation: Generated images and avatars are securely processed and stored for service provision only. Users are responsible for ensuring that generated content complies with applicable laws.
File and RSS Integration: Files and RSS feeds processed through Pyxa.ai are encrypted and stored temporarily for the duration of processing. Pyxa.ai does not retain this data beyond the session.
13. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy as necessary. Users will be notified of significant changes via email or on the platform. Continued use of the platform after such changes constitutes acceptance of the updated policy.
14. Contact Information
If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:
Email: [email protected]